Category: Surveys

How Collecting Customer Feedback Can Improve Your Bottom Line

Running a business or serving in a leadership role has tons of moving parts, and whether we want to admit it or not, customer satisfaction is at the core of it all. Great leaders work¬†tirelessly to make sure they’re meeting the needs and wants or their customer-base, but without feedback, how can you really know?…
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5 Tips for Writing Better Surveys

Survey design is both an art and a science. Did you know there are entire graduate-level courses and even academic disciplines that are devoted to learning the intricacies of surveys? In other words, designing a decent survey is not as easy as it sounds. Sure, putting together a list of questions and calling it a…
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